filters
state:
Show
city:
Show
product:
Show
So my husband gets a call today saying bank will take $300 and something out of account because he was late on payments for gecu credit card since last year the 10. My husband is never late on any bill . That he was making payment with an account number that didn't...
Read more
1.0
#1057919
Reply to reviews
BE WARNED AND BE CAREFUL PEOPLE. DO NOT TRUST THIS BANK! I WAS SCAMMED ON THE INTERNET, WENT TO INFORM THEM AND ATTEMPT TO MAKE PAYMENT PLANS TO RETURN THE MONEY I WAS SCAMMED OUT OF. INSTEAD OF BEING UNDERSTANDING AND HELPING OUT THE LITTLE GUY AND PROVIDING...
Read more
#1052678
Reply to reviews
I would like to make a complaint on the poor training that the teller that assisted me has, I am a teller as well at anothe bank, so I know a couple of things as well, but the numer 1 is always customer service, which I did not received, it was around 3pm, when I went...
Read more
1.9
#995737
Reply to reviews

Gecu Check Deposit Review

Gecu
#1002571
2.3
Details
They have the worst customer service.I went to deposit a check over a week ago and it has been placed on hold.Ive called 3 times to see what's going on and each person has giving me a different answer.Every question I ask them,they need to go ask a supervisor.Save yourself the trouble and get a different bank...
Comment
Show
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website

Short Review on June 06, 2016

Gecu
#861015
1.0
Details
Continually tll me i am late or behind on a payment. Even after i give them the confirmation number of the payment i just made. Now they say we are 3 montha behind and want to reposses our vehicle. Douchebags cant keep track of their own system.
Comment
Show
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website

Deposit Review

Gecu
#643412
1.3
Details
Just want to warn people about using the satellite branches with the tellers on the screen. My deposit was made but they said thry didn't get it and took it back from me. The same exact thing happened to another member I spoke with. THEY MAKE THESE NEW BRANCHES WITH NO IN PERSON TELLERS AND WHEN SOMETHING GOES WRONG THEY TAKR THE MONEY FROM US. GECU DID ME WRONG
Comment
Show
Additional Fees
Interest Rate
Product or Service Quality

Money Deposit Review

Gecu
#598170
1.0
Details
I deposited money using the branch they have on Edgemere. The money never went in my account and the receipt doesn't sow the deposit. They won't give me my money. I told them to check the cameras but they said they can't. Don't ever bank at GECU
Comment
Show
Customer service
Diversity of Products or Services
Product or Service Quality
Reliability
Staff
Website
Gecu - Bait and Switch
I received a letter from GECU stating that I was "pre-approved" for a credit card. When I call to inquire, I was told that I did not qualify. When I spoke to the supervisor, he stated there is a small print stating "subject to approval". I think this is a classic case...
Read more
h.kitchener
h.kitchener

You should be able to figure out that your are not qualified, based on your knowledge of your credit history. Don't blame someone else for your financial irresponsibility.

2.3
I didn't like
  • Wasting time on bait and switch tactic
  • Business marketing ethics
  • Being lied to
#994473
Reply to reviews
I just went through something very similar. Had no use of my card over the weekend because of there useless phone staff. 'U card should have worked but since I was traveling to SAN Antonio it got blocked. I even told them I'd be there and they said I'd be fine. It...
Read more
1.0
#954559
Reply to reviews

GECU has been a great bank up until recently. These past few days, I've trying to purchase online and many different websites declined my card. After a few more tries I figured it was due to GECU. My paypal won't even work and inputting the card on my iphone says its...
Read more
2.6
I didn't like
  • Being ripped off
#954066
Reply to reviews
When in a branch to dispute charges on my account, the banker was being very confrontational stating these charges where not from them. I am coming into the bank to dispute it and they provided no direction on how to dispute the charges. I am coming from being a chase...
Read more
1.0
#871853
Reply to reviews
I have received poor service from GECU for the last time. I will be taking my money to Wells Fargo. After being a loyal customer for 15 years, they chose to return a check with a large amount of money because my name did not appear exactly the same on my account info....
Read more
I didn't like
  • Poor management
#740458
Reply to reviews
My wife paid a vehicle and she couldn't get them to give her the title. Thry said she had another loan that she owed money on and they forced her to pay them the other money from a different loan to get the car title after she paid the car. The stupidest thing is the...
Read more
1.0
#643397
Reply to reviews

Contact Gecu

Mailing Address:
1225 Airway Boulevard
El Paso, TX 79925
Phone:
(915) 778-9221
More

Gecu Products and Services

GECU has no morals. They let this guy have a branch at his coffee house. I'm referring to Kinleys Coffee House on Mesa. The guy lures university students to his house, points a hidden camera at the shower, gives then $10 to stay over and watch his dogs while he can see...
Read more
1.0
#599429
Reply to reviews