Gecu Check Deposit Review
They have the worst customer service.I went to deposit a check over a week ago and it has been placed on hold.Ive called 3 times to see what's going on and each person has giving me a different answer.Every question I ask them,they need to go ask a supervisor.Save yourself the trouble and get a different bank...
I would like to make a complaint on the poor training that the teller that assisted me has, I am a teller as well at anothe bank, so I know a couple of things as well, but the numer 1 is always customer service, which I did not received, it was around 3pm, when I went...Read more
I received a letter from GECU stating that I was "pre-approved" for a credit card. When I call to inquire, I was told that I did not qualify. When I spoke to the supervisor, he stated there is a small print stating "subject to approval". I think this is a classic case...Read more
I didn't like
- Business marketing ethics
- Wasting time on bait and switch tactic
- Being lied to
I just went through something very similar. Had no use of my card over the weekend because of there useless phone staff. 'U card should have worked but since I was traveling to SAN Antonio it got blocked. I even told them I'd be there and they said I'd be fine. It...Read more
GECU has been a great bank up until recently. These past few days, I've trying to purchase online and many different websites declined my card. After a few more tries I figured it was due to GECU. My paypal won't even work and inputting the card on my iphone says its...Read more
I didn't like
- Being ripped off
When in a branch to dispute charges on my account, the banker was being very confrontational stating these charges where not from them. I am coming into the bank to dispute it and they provided no direction on how to dispute the charges. I am coming from being a chase...Read more
Short Review on June 06, 2016
Continually tll me i am late or behind on a payment. Even after i give them the confirmation number of the payment i just made. Now they say we are 3 montha behind and want to reposses our vehicle. Douchebags cant keep track of their own system.
I have received poor service from GECU for the last time. I will be taking my money to Wells Fargo. After being a loyal customer for 15 years, they chose to return a check with a large amount of money because my name did not appear exactly the same on my account info....Read more
I didn't like
- Poor management
Just want to warn people about using the satellite branches with the tellers on the screen. My deposit was made but they said thry didn't get it and took it back from me. The same exact thing happened to another member I spoke with. THEY MAKE THESE NEW BRANCHES WITH NO IN PERSON TELLERS AND WHEN SOMETHING GOES WRONG THEY TAKR THE MONEY FROM US. GECU DID ME WRONG
My wife paid a vehicle and she couldn't get them to give her the title. Thry said she had another loan that she owed money on and they forced her to pay them the other money from a different loan to get the car title after she paid the car. The stupidest thing is the...Read more
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