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I started looking into other claims as I feel they have been stealing money out of my acct. I noticed after I got a checking acct along with my savings. They would constantly send me letters stating they are taking Amts from my savings to cover negative amts in my...
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1.3
#1169744
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I usually go to Juarez, Chihuahua, Mexico. As once I got my debit card blocked when tried to use it there, when called they told me that I needed to let the bank know before trying to use my card outside the US so whenever I go I take out money from the ATM since then....
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1.5
I liked
  • Website
I didn't like
  • Customer service
  • Problem not solved on time
  • Not able to use my debit card in mexico
#1164893
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Gecu - Locked it is account

Too many gauged attempts to log in
4.0
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Additional Fees
Billing Practices
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Discounts and Special Offers
Diversity of Products or Services
Interest Rate
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Value for money
Website
#1163644
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So my husband gets a call today saying bank will take $300 and something out of account because he was late on payments for gecu credit card since last year the 10. My husband is never late on any bill . That he was making payment with an account number that didn't...
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1.0
#1057919
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BE WARNED AND BE CAREFUL PEOPLE. DO NOT TRUST THIS BANK! I WAS SCAMMED ON THE INTERNET, WENT TO INFORM THEM AND ATTEMPT TO MAKE PAYMENT PLANS TO RETURN THE MONEY I WAS SCAMMED OUT OF. INSTEAD OF BEING UNDERSTANDING AND HELPING OUT THE LITTLE GUY AND PROVIDING...
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#1052678
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Gecu Check Deposit Review

They have the worst customer service.I went to deposit a check over a week ago and it has been placed on hold.Ive called 3 times to see what's going on and each person has giving me a different answer.Every question I ask them,they need to go ask a supervisor.Save yourself the trouble and get a different bank...
2.3
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1002571
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I would like to make a complaint on the poor training that the teller that assisted me has, I am a teller as well at anothe bank, so I know a couple of things as well, but the numer 1 is always customer service, which I did not received, it was around 3pm, when I went...
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1.9
#995737
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Gecu - Bait and Switch
I received a letter from GECU stating that I was "pre-approved" for a credit card. When I call to inquire, I was told that I did not qualify. When I spoke to the supervisor, he stated there is a small print stating "subject to approval". I think this is a classic case...
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h.kitchener
h.kitchener

You should be able to figure out that your are not qualified, based on your knowledge of your credit history. Don't blame someone else for your financial irresponsibility.

2.3
I didn't like
  • Wasting time on bait and switch tactic
  • Being lied to
  • Business marketing ethics
#994473
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I just went through something very similar. Had no use of my card over the weekend because of there useless phone staff. 'U card should have worked but since I was traveling to SAN Antonio it got blocked. I even told them I'd be there and they said I'd be fine. It...
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1.0
#954559
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GECU has been a great bank up until recently. These past few days, I've trying to purchase online and many different websites declined my card. After a few more tries I figured it was due to GECU. My paypal won't even work and inputting the card on my iphone says its...
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2.6
I didn't like
  • Being ripped off
#954066
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