97 views
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

Selling my deceased fathers pickup. The title had his name and my mothers name.

GECU suggested i transfer the title from my fathers name to only my mothers and then to the buyer (and in the process pay the $600.00 plus sales tax TWICE). The DMV did the transfer once. From my parents to the buyer. Next, before they would give me the $9000.00 from the buyers loan, they required that i bring my 88 year old mother to their office so they could physically see her.

Despite the fact that i have power of attorney for her and showed it to them and her ID. KNOW ONE in the entire branch had a clue how to handle any of what they should have been able to do in there sleep and had to repeatedly call the main office to ask how!! I do NOT have an account with them and NEVER WILL.

Their customer service is HORRIBLE. I STRONGLY discourage ANYONE from doing business with GECU.

Reason of review: Poor customer service.

Location: 7410 Helen of Troy Dr, El Paso, TX 79912, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

GECU Reviews

  1. 21 reviews
  2. 6 reviews
  3. 7 reviews
  4. 1 review
  5. 0 reviews
GECU reviews